About the Role
About the Role
As a Validator at BlueKarrots, you will take qualified final expense insurance sales calls from our Closers and complete the final step of the sales process. Your primary responsibility is to accurately validate the application, confirm all customer details, and issue the life insurance policy while maintaining the highest ethical standards.
You will be the last point of contact before the policy is issued, so accuracy, professionalism, and integrity are critical.
Key Responsibilities
Receive and review qualified sales calls handed over by Closers
Validate all customer information and application details thoroughly
Confirm coverage amounts, beneficiaries, payment details, and health-related disclosures
Issue final expense life insurance policies accurately and in compliance with company and carrier guidelines
Build strong rapport with customers during the validation process
Handle customer questions and objections professionally
Maintain complete honesty — never alter, omit, or misrepresent any information on behalf of the customer
Document all interactions accurately in the system
Meet daily/weekly validation and issuance targets
Collaborate closely with Closers, Team Leads, and other departments
Maintain a professional and calm demeanor under pressure
What We Offer
• Competitive base pay aligned with experience and skill set.
• Performance-based incentives and bonuses for accuracy and productivity.
• Long-term growth opportunities within a rapidly scaling offshore sales and data operations team.
• Continuous training and support to enhance technical and analytical capabilities.
• A collaborative, performance-driven culture that rewards reliability, precision, and innovation.
Requirements
Strong knowledge of the life insurance / final expense industry
Excellent spoken and written English
Strong customer service and rapport-building skills
Solid sales and communication skills
High ethical standards and integrity (non-negotiable)
Ability to work under pressure and meet targets
Comfortable using computers and CRM/insurance systems
Professional attitude and strong team player
Ability to multitask and maintain accuracy while handling multiple calls
Previous experience in life insurance, final expense, or call center sales/validation
Experience working with U.S. insurance carriers
Proven track record of high customer satisfaction and low error rates
About the Company
At BlueKarrots, we’re more than just a call center — we’re a team that helps shape the future of the Life Insurance and Final Expense industry. Every day, our professionals support top IMOs in the U.S. with outbound sales, client engagement, and back-office operations.
What sets us apart is our focus on people. We invest in hiring and developing talent, giving our team the tools, training, and support they need to excel. When you join BlueKarrots, you’re stepping into an environment that values growth, rewards hard work, and encourages you to build a long-term career.
Here, your skills make a real impact — for our clients, our partners, and your own success.